Community Association Bank

To have your association dues drafted from your account on a monthly basis or to set up a 1 time payment, please follow these steps:

Step 1. Go to https://propertypay.firstcitizens.com

Step 2. You will need to create an account if you would like to make an automatic recurring payment or click the pay now button for a one-time payment option.

Step 3. Below are the ID numbers that you will need to make a payment:

• Management Co ID: 4534 = Ponderosa Management
• Community ID:
  3710 = Retreat
  Account ID: See top of coupon (5 digit number)
• Your checking account routing and account numbers, debit, or credit card numbers
• Last 4 digits of your social security number
• Current physical address
• Birth date (MM/DD/YYYY)

If you have any problems please call First Citizens Customer Service: 1-866-800-4656

Please note the lockbox address

(Your Association Name Here)
PO Box 29142
Phoenix, AZ 85038-9142